How much is the shipping cost?

​

Our cargo is free of charge throughout Turkey. International shipping charges are automatically calculated during payment.

​

Do you have international shipments?

​

We ship internationally.

​

I received an e-mail about my cargo, but I have not received my product yet, what should I do?

 

You can find out where your cargo is from the cargo tracking number we sent you.
you can learn more. For more detailed information, you can send an e-mail to customerteam@thechaglar.com.

 

What are the payment methods?

 

You can pay by credit card and money order options.

 

What should I pay attention to when receiving the product?

​

If you think that the parcels were damaged during cargo, you should
open and check in front of the cargo authority. If any damage to the product
If any, do not take delivery of the product by keeping a report to the cargo company.

 

Is the stock replenishment of consumed products done?

 

Limited edition parts are indicated separately in the

product descriptions 'Limited edition'.
There will be no restocking of products produced in numbers.

The product you like is sold out, but it appears as "Back in stock soon"
Leave your e-mail address by clicking the "Notify Me" option.
You will be notified by e-mail when the product stock is entered again.

 

How can I track the status of my order?

 

You can follow all the orders you have placed on the site from your account page after logging in. 

​

My order has been shipped. How can I check its status?

 

You can track your order with the cargo tracking code sent to the e-mail address you ordered.